All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules National Holidays and are closed for business accordingly. We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. Also constantly check with our website to stay up to speed with latest releases.STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything That being said, click the download button, and apply the present software on your product. However, due to the large number of devices out there and the various ways for applying these packages, it would be best if you refer to the installation manual first, to be sure of a successful update. When it comes to installing the package, the steps should not be much of a hassle because each manufacturer tries to make them as easy as possible usually, you must make check for compatibility, get the package, run the available setup, and follow the instructions displayed on-screen. Doing so might cause the installation to crash, which could even render the device unusable. Please note that, even though other operating systems might also be compatible, we do not recommend you apply any software on platforms other than the specified ones. If you install this package, your device will be properly recognized by compatible systems, and might even benefit from new features or various bug fixes. Experimental fix for CS:GO and other screen-captured games choosing the wrong monitor in multi-monitor setups. Engine: fixed an issue wherein selecting the “Default” binding on the CPI button on the Rival 3, after the CPI button’s binding had already been changed, would incorrectly select Mouse Button 6 as the Default. Fixed a case where a horizontal scrollbar would appear in the gallery at certain sizes Fixed an issue where screen-captured clip footage would be all black PCs with multiple video cards, especially laptops, should now get the more powerful video card chosen for capture encoding Capturing more Vulkan-based games should be fully supported Effects: fixed the editor shortcuts still being active while typing text inside text effects (apologies to the letters J and K) Effects: hovering over an added effect will highlight the corresponding timeline layer, and vice versa Effects: any empty text effects will be removed from a clip, instead of displaying nothing Effects: clicking the ‘Moments clip’ label in the timeline area will scrub to the beginning of the clip Effects: make perfect GIF loops! Dragging the start and end points of a GIF in the timeline will ‘snap’ to the next loop of the GIF. As always, if Moments capture is disabled, no games will be captured and game performance will be completely unaffected. Disabling Moments capture is now clearly shown with an icon in GG’s main navigation. ![]() Additionally, the graphic should scale with the clip resolution, so no more giant overlay on smaller resolution clips.
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